Troubleshooting The E20 Error On Your Standing Desk

Do you own a standing desk and have encountered the dreaded E20 error? Don’t worry, you’re not alone. Many standing desk owners like yourself have experienced this error, but the good news is that it can be easily fixed with a few troubleshooting steps.

In this article, we’ll walk you through the different ways to troubleshoot the E20 error on your standing desk. We’ll cover everything from understanding the error to checking the connections, resetting the desk, lubricating the parts, and even contacting customer support.

By following these steps, you’ll be able to get your desk back up and running in no time and prevent future errors from occurring.

So, let’s get started!

Understanding the E20 Error

So, you’re probably wondering why your standing desk is giving you the E20 error, huh? Well, let’s dive into what exactly this error means.

The E20 error is a common error that occurs in standing desks, and it often indicates an issue with the motor. This error is usually caused by a problem with the motor’s wiring, which can lead to a malfunction in the desk’s functionality.

If you’re experiencing the E20 error, the first thing you should do is check your desk’s wiring. Make sure that all of the wires are properly connected and that there are no loose connections. If you find any loose connections, secure them tightly and try using your desk again.

If the error persists, you may need to contact a professional to help you troubleshoot the issue. Another common cause of the E20 error is a problem with the motor itself. This can occur if the motor is overheating or if it is not receiving enough power.

To fix this issue, you may need to replace the motor or adjust the power settings on your desk. If you’re not comfortable doing this on your own, it’s best to seek the help of a professional. With the right troubleshooting steps, you can resolve the E20 error and get your standing desk back to working properly.

Safety Precautions

Before diving into any potential fixes, it’s important to take some safety precautions when dealing with your adjustable workstation. This is especially important when troubleshooting the E20 error, as it involves electrical components. Here are some safety measures you should take:

Safety Precautions Why?
Unplug the desk This ensures that there is no electricity flowing through the desk while you work on it.
Wear rubber gloves Rubber gloves help to insulate you from any electrical shocks that may occur.
Work with a partner Having a partner there to help you can make the process safer and more efficient.

Taking these precautions can help ensure that you stay safe while working on your standing desk. It’s important to remember that electrical shocks can be dangerous, and it’s always better to err on the side of caution. If you’re unsure about any of these steps, it may be a good idea to consult a professional.

In addition to these safety precautions, it’s important to keep in mind that troubleshooting the E20 error may require some technical knowledge. If you’re not comfortable working with electrical components, it may be best to leave the job to someone who is. However, if you do decide to tackle the problem on your own, be sure to do your research and follow all safety guidelines carefully. With the right approach, you can get your standing desk back up and running in no time.

Checking Connections

To start checking for issues, you’ll want to make sure all connections are secure and tight to prevent any potential problems with your adjustable workstation.

First, check the connection between the power cord and the base of the desk. Make sure it’s plugged in firmly and not loose. If it’s loose, unplug it and plug it back in securely.

Next, check the connection between the control box and the motor. This connection is usually located under the desk. Make sure the connection is tight and secure. If it’s loose, unplug it and plug it back in securely.

Check the connection between the control box and the power outlet. Make sure it’s plugged in firmly and not loose. If it’s loose, unplug it and plug it back in securely.

Checking all connections is an important step to take when troubleshooting the e20 error on your standing desk. By ensuring all connections are secure, you can prevent potential problems and keep your adjustable workstation functioning properly.

Resetting the Desk

If you’re still having trouble with the e20 error on your standing desk, it might be time to try resetting it.

There are two ways to do this: power cycling the desk or using the reset button.

Power cycling involves unplugging the desk for a few seconds before plugging it back in, while the reset button is usually located on the control box and can be pressed with a paperclip.

Power Cycling the Desk

Sometimes, a quick fix for the e20 error on your standing desk can be as simple as power cycling the desk. This means turning off the power source, waiting for a few seconds, and then turning it back on.

Here are the steps you can follow to power cycle your desk:

  1. Locate the power switch or unplug the power cord from the outlet.
  2. Wait for 10-15 seconds.
  3. Plug the power cord back in or turn on the power switch.

Power cycling your desk can help reset the internal system, which could have caused the e20 error in the first place. Make sure you give your desk enough time to fully restart before checking if the error message has disappeared. If the error still persists, move on to other troubleshooting methods.

Using the Reset Button

You can easily fix the pesky issue with your standing desk by using the reset button, giving you a sense of relief and satisfaction knowing that your workspace will soon be back in order. The reset button is typically located on the control box under the desk. To use it, simply press and hold the button for a few seconds until the desk resets itself. This action will clear any previous error codes and restart the desk’s system.

To further assist you with troubleshooting the e20 error, here is a table summarizing the different ways to fix the issue:

Solution Description
Power Cycling Unplugging and plugging back in the desk’s power source.
Using the Reset Button Pressing and holding the reset button on the control box.
Checking the Wiring Ensuring all wires are properly connected and not damaged.

These solutions are quick and easy to implement, allowing you to get back to your workday with minimal disruption. Whether you choose to power cycle the desk or use the reset button, both options will reset the system and clear any error codes, giving you a fully functional standing desk once again.

Lubricating the Desk

To keep your standing desk running smoothly, regularly lubricating the moving parts is essential. Over time, friction can cause wear and tear on the mechanisms that raise and lower the desk, leading to issues like the e20 error. By applying lubricant to the necessary areas, you can prevent this from happening and prolong the lifespan of your desk.

Here are four steps to follow when lubricating your standing desk:

  1. Identify the moving parts: Before applying lubricant, make sure you know where the moving parts are located. This will typically include the legs, crossbars, and joints.

  2. Clean the area: Use a soft cloth to remove any dust or debris from the parts you plan to lubricate. This will ensure that the lubricant can penetrate the surface and provide the best possible protection.

  3. Apply the lubricant: Use a silicone-based lubricant to coat the moving parts. Be careful not to use too much, as this can attract dirt and debris over time.

  4. Test the desk: Once you’ve applied the lubricant, raise and lower the desk a few times to ensure that everything is functioning smoothly. If you notice any issues, contact the manufacturer for further assistance.

By following these simple steps, you can keep your standing desk in top condition and avoid frustrating errors like the e20. Make sure to lubricate your desk regularly to ensure that it runs smoothly and lasts for years to come.

Contacting Customer Support

Now that you’ve tried lubricating your standing desk and the e20 error still persists, it might be time to seek help from customer support. Contacting customer support can be a quick and efficient way to resolve any issues you might be experiencing with your desk. They have the knowledge and expertise to help you troubleshoot the problem and find a solution.

Before contacting customer support, make sure to have all the necessary information about your desk, such as the model number and purchase date. This will help the customer support representative better understand your situation and provide accurate assistance. You can find this information on the user manual or the desk itself.

When you contact customer support, be prepared to explain the problem you’re experiencing in detail. This will help the representative diagnose the issue and provide the appropriate solution. Be patient and willing to follow their instructions, as they may ask you to perform certain steps or provide additional information.

Remember, their goal is to help you resolve the problem and get your desk working properly again.

Preventing Future Errors

To prevent future errors with your standing desk, there are a few key points to keep in mind.

First and foremost, proper maintenance is essential. Regularly cleaning and lubricating your desk can help ensure it continues to function smoothly.

Additionally, it’s important to avoid overuse or overheating your desk, as this can cause wear and tear that may lead to issues down the line.

Proper Maintenance

Maintaining your standing desk properly can save you from the frustration of dealing with the annoying E20 error.

One of the most important things you can do is to keep your desk clean. Dirt and dust can accumulate in the moving parts of your desk, causing it to malfunction and trigger the E20 error. To prevent this, you should wipe your desk down regularly with a damp cloth and make sure to remove any debris that may have accumulated.

Another key aspect of maintaining your standing desk is to lubricate the moving parts. Over time, the friction between the parts can cause them to wear out and become less efficient. This can lead to the E20 error as well as other issues. To avoid this, you should lubricate your desk every few months with a high-quality silicone lubricant.

This will help to keep the parts moving smoothly and reduce the risk of malfunctions. By following these simple maintenance tips, you can keep your standing desk in top condition and avoid the E20 error altogether.

Avoiding Overuse or Overheating

If you want to prevent issues with your adjustable workstation, make sure you’re not using it excessively or letting it overheat. Overuse of the desk can cause wear and tear on the motor, which can eventually lead to malfunctioning and the dreaded e20 error. To avoid this, try not to raise or lower the desk unnecessarily or put too much weight on it. Also, make sure you’re not leaving it in a raised position for extended periods of time.

Another important factor to consider is overheating. Your adjustable desk has a built-in safety feature that shuts it down if it overheats. This is to prevent any damage to the motor or other parts. However, if this happens frequently, it can cause issues with the desk’s functionality. To avoid overheating, try not to use your desk for extended periods of time without giving it a break. You can also make sure the desk is not in direct sunlight or near a source of heat, such as a radiator or air conditioning unit.

Tips to Avoid Overuse and Overheating
Avoid raising and lowering the desk unnecessarily Try not to put too much weight on the desk Don’t leave the desk in a raised position for extended periods of time
Take breaks to avoid overheating Do not use the desk for extended periods of time Keep the desk away from direct sunlight and sources of heat Avoid placing liquids or food on the desk to prevent spills and stains.


In conclusion, troubleshooting the E20 error on your standing desk can seem daunting, but with a little effort and patience, you can get your desk back up and running smoothly. Remember to always follow safety precautions, such as unplugging the desk before attempting any repairs.

Checking connections, resetting the desk, and lubricating the moving parts are all simple steps that can help solve the issue. If you’re unable to solve the E20 error on your own, don’t hesitate to contact customer support for assistance. They’ll be able to guide you through any necessary repairs or send a technician to fix the issue.

Finally, to prevent future errors, make sure to regularly clean and maintain your standing desk and avoid overloading it with heavy objects. With these tips, you can keep your desk functioning properly and enjoy the benefits of a healthy work environment.