Resetting Your Flexispot Desk: A Step-By-Step Guide

If you own a Flexispot desk, you know how convenient and versatile it can be. With the push of a button, you can easily adjust the height of your desk to suit your needs, whether you’re sitting or standing.

However, like any piece of furniture, your Flexispot desk may occasionally need to be reset in order to maintain its functionality.

Fortunately, resetting your desk is a simple process that you can easily do yourself. In this step-by-step guide, we’ll walk you through the process of resetting your Flexispot desk so that you can get back to using it in no time.

Whether you’re experiencing issues with your desk’s height adjustment or simply want to ensure that it’s functioning at its best, this guide will provide you with all the information you need to reset your Flexispot desk with confidence.

Understanding Why You Might Need to Reset Your Desk

You might need to reset your desk if you’re experiencing any issues with its functionality, such as it not moving up or down properly. This can be caused by a variety of factors, including power surges, electrical issues, or simply wear and tear over time.

Resetting your desk can often solve these problems and get it working like new again. Before resetting your desk, it’s important to identify the issue you’re experiencing. This can help you determine whether resetting your desk is the best course of action.

For example, if your desk is not moving up or down at all, it may be a problem with the motor or the wiring, rather than simply needing to be reset. In this case, you may need to contact customer service for further assistance.

If you’ve determined that resetting your desk is the best option, the process is generally straightforward. Most desks will have a reset button or a series of steps you can follow to restore the factory settings. Be sure to consult your desk’s user manual or contact customer service for guidance, as the exact method may vary depending on the model.

By following these steps, you can get your desk back to working order and continue enjoying all the benefits of a sit-stand desk.

Checking Your Desk Before Resetting

Before resetting your desk, it’s important to check a few things first.

Make sure your desk is properly connected to a power source and that the connection is secure.

Also, check for any obstructions or overloading on your desk that could be causing it to malfunction.

Taking these steps beforehand can help ensure a successful reset and prevent any further issues with your desk in the future.

Power Source and Connection

To ensure your Flexispot desk is functioning properly, it’s important to check the power source and connection.

Make sure that the power cord is properly plugged into a working outlet. Check if the cord is damaged or frayed, and if it’s, replace it immediately.

Next, check the connection between the power cord and the control box. Make sure that it’s securely plugged in and that there are no loose connections. If the connection is loose, unplug it and plug it back in tightly.

Once you’ve checked the power source and connection, you can move on to resetting your desk.

Obstructions or Overloading

If there are any obstructions or if you overload your Flexispot desk, it may stop functioning properly and cause damage. To avoid this, make sure that there are no objects blocking the movement of the desk, such as cords or cables.

Additionally, don’t overload the desk by placing too much weight on it, as this can also cause malfunctions. To prevent obstructions and overloading, keep these tips in mind:

  • Always check for any objects that may be blocking the desk’s movement before operating it.
  • Make sure that the desk isn’t overloaded by keeping the weight within the manufacturer’s recommended limit.
  • Avoid placing heavy objects on the desk’s moving parts, such as the lifting column or the crossbar.
  • When adjusting the height of the desk, make sure that the desktop is level and balanced to prevent overloading on one side.

By following these simple guidelines, you can ensure that your Flexispot desk functions smoothly and without any issues related to obstructions or overloading.

Preparing to Reset Your Desk

Before resetting your Flexispot desk, it’s important to take some safety precautions. Make sure to unplug the desk from the power source to avoid any electrical accidents.

Additionally, it’s recommended to wear gloves to protect your hands from any sharp edges or pinch points. You’ll also need some required materials, such as a screwdriver and an Allen wrench, to make the resetting process easier.

Safety Precautions

It’s crucial to keep in mind some safety precautions when resetting your Flexispot desk, so you can avoid accidents and ensure a smooth process. Here are some things to remember:

  1. Unplug the desk from the power outlet before starting any reset process.
  2. Wear appropriate protective gear such as gloves and safety glasses to avoid any potential harm.
  3. Follow the manufacturer’s instructions carefully and don’t attempt any repairs or modifications by yourself.

By keeping these safety precautions in mind, you can prevent any injuries or accidents while resetting your Flexispot desk. Remember, safety should always come first.

Required Materials

Get ready for resetting your Flexispot desk by gathering all the materials you’ll need. You’ll need a screwdriver to remove the screws from the desk’s frame and legs. Make sure to choose a screwdriver that fits the screws on your desk to avoid damaging them.

Next, get a soft cloth or towel to clean your desk. This will help remove any dust or debris that may have accumulated on your desk during use. You may also want to have some cleaning solution on hand to clean any stubborn stains or marks on your desk. Additionally, you may need some lubricant to help the desk move smoothly after it has been reset. Make sure to choose a lubricant that is safe for use on your desk’s materials.

By having all of these materials on hand, you’ll be able to reset your Flexispot desk quickly and efficiently.

How to Reset Your Desk

To reset your desk, you’ll need to locate the control box underneath the desk. It’s usually located on the right-hand side of the desk. Once you’ve located it, follow these simple steps:

  • Unplug the power cord from the control box.
  • Wait for at least 30 seconds before plugging the cord back in.
  • Press and hold the down arrow button until the desk lowers and then raises to its highest height.

This should reset your desk back to its original settings. If you’re still having issues, try unplugging the power cord from the wall outlet for a few minutes before plugging it back in. If the problem persists, reach out to Flexispot’s customer support for further assistance.

Remember to always make sure your desk is properly reset before using it. This will ensure that it’s functioning correctly and prevent any potential accidents or damage.

With these simple steps, you’ll be able to reset your desk in no time and get back to work or your daily routine.

Testing Your Desk After Resetting

Once you’ve reset the control box, make sure to test the height adjustment and stability of your desk to ensure it’s safe and comfortable for you to use.

To test the height adjustment, first make sure the desk is at the lowest setting. Then, press the up button to raise the desk to its highest point. Check that the desk reaches the desired height and that it remains stable throughout the process.

Next, test the stability of the desk by applying pressure to the surface. Place your hands on the desk and push down on it with some force. The desk should not wobble or feel unstable. If you notice any instability, try adjusting the feet or leveling the surface. It’s important to ensure that the desk is stable to prevent accidents and injuries.

Lastly, test any additional features your desk may have, such as the memory settings or anti-collision system. Make sure that these features are working correctly and that they respond to your commands.

Once you’ve tested your desk thoroughly, you can start using it again with confidence, knowing that it’s in good working condition.

Tips for Maintaining Your Desk

Maintaining your desk is crucial to prolonging its lifespan and keeping it in optimal condition for daily use. Here are a few tips to ensure that your Flexispot desk is well-maintained.

Firstly, it is essential to keep your desk clean. This means wiping down your desktop, keyboard tray, and any other surfaces with a damp cloth regularly. Avoid using abrasive cleaners that could scratch the surface. Keeping your desk clean not only promotes a hygienic workspace but also helps to prevent dust and debris from accumulating and potentially damaging your desk’s mechanics.

Secondly, you should avoid placing heavy or sharp objects on your desk. While Flexispot desks are built to handle a significant amount of weight, it is best to avoid placing objects that could scratch or dent the surface. Similarly, avoid placing items near the desk’s moving parts, such as the legs or motors. Accidentally hitting these parts could cause damage to your desk.

It is recommended that you perform regular maintenance checks on your desk. This includes checking for any loose screws or bolts and tightening them as necessary. You should also inspect the wires and cables to ensure that they are not frayed or damaged. Performing these simple checks regularly can help to prevent potential mechanical issues and keep your desk in good condition for years to come.

Tips for Maintaining Your Desk
Keep your desk clean Avoid using abrasive cleaners that could scratch the surface
Avoid placing heavy or sharp objects on your desk Avoid placing items near the desk’s moving parts
Perform regular maintenance checks on your desk Check for any loose screws or bolts and tighten them as necessary
Inspect wires and cables for damage

Contacting Customer Service if Necessary

If you encounter complex issues with your Flexispot desk, don’t hesitate to reach out to their customer service team for assistance. They can provide guidance on resolving technical problems or offer solutions for any other concerns you may have.

Whether it’s a malfunctioning part or a question about your warranty, their team is ready to help you get the most out of your Flexispot desk.

When to Seek Professional Help

Don’t hesitate to reach out for professional help if you encounter any issues resetting your Flexispot desk. While resetting your desk may seem like a simple task, there are certain situations where it may be best to seek the assistance of a professional. Here are some scenarios where you may want to consider contacting a professional:

Situation Why to Seek Professional Help
Your desk is not responding to reset commands A professional can help diagnose and fix any technical issues that may be causing the problem
You are not comfortable working with electrical components A professional can ensure that the reset process is completed safely and without risk of injury
You have attempted to reset your desk multiple times without success A professional can provide additional troubleshooting and support to help resolve the issue

Remember, your safety is of utmost importance. If you are unsure about any aspect of resetting your Flexispot desk, it is always better to err on the side of caution and seek professional assistance. By doing so, you can ensure that your desk is functioning properly and that you can work comfortably and with peace of mind.

Resolving Complex Issues

Facing more challenging problems with your Flexispot desk? Here are some tips for troubleshooting and fixing complicated issues.

If you’re experiencing issues with your desk that can’t be resolved with basic troubleshooting steps, it may be time to seek professional help. However, before calling in a professional, try resetting your desk.

Unplug the desk from the power source and leave it unplugged for a few minutes. Then, plug it back in and try using the desk again.

If this doesn’t work, check the cords and cables to ensure they’re properly connected. If these steps don’t solve the issue, it may be time to contact Flexispot customer service for further assistance.

They may be able to provide more advanced troubleshooting tips or recommend a repair technician. Remember to always follow safety precautions when attempting to troubleshoot and fix any issues with your desk.


Congratulations! You’ve successfully reset your FlexiSpot desk and are now ready to enjoy its benefits once again.

Remember, it’s important to check your desk before resetting it and to follow the steps carefully to avoid any damage.

Additionally, maintaining your desk regularly will help prolong its lifespan and keep it functioning at its best.

If you encounter any issues or have any questions, don’t hesitate to reach out to customer service for assistance. They’re always happy to help and can offer additional tips and advice on how to maintain and get the most out of your FlexiSpot desk.

Keep enjoying the benefits of a comfortable and adjustable workspace!